苏黎世大厦万丽酒店

酒店房间宽敞 卫生和位置都很好

酒店前台服务人员服务态度太差了 我提供了三张平时用的都没有问题的信用卡 在瑞士其他酒店也使用过 可是酒店都说划不过去 无奈下我说付现金 可是酒店说我做了两个预订 一个3000多瑞郎 一个1000多瑞郎 可是3000多瑞郎的预定很久以前就已经取消了 前台无视我出示的BOOKING确认 直接按照3000多瑞郎的房间给我办理入住 并说我BOOKING的预定是NO SHOW! 还要和我收3000多瑞郎的现金！简直蛮不讲理！在我与前台沟通的过程中，前台说让我稍等，就去处理别的客人的入住了，一直把我凉在那里，就不理我了！太过分了！还好后来经过万豪集团总部的人联络后处理好了，可是耽误了很多时间和精力，让人很不爽！

Has Air conditioner. Comfortable beds. Clean and nicely decorated toilets, but no locks. Good Wifi. Has Gym, shoe polisher and Ice machine.

Not very good location. No good views of lake from hotel's room. Bit expensive. Small Tv in room. No swimming pool.

10mins away from the airport by train! Train tickets only cost 8 Swiss! The city center is only away 10 mins by trams and if you walk it's even better (25/30 mins) because you get to see what's around you. Next to the hotel - there is a cafe! Amazing staff and friendly atmosphere! Also the food is really good! Hotel staff very helpful and welcoming! Don't get out off by the negative comments!

Nothing

I liked nothing. No good reason to recommend this hotel.

Despite having a reservation - reception could not locate the booking - I was kept waiting. The Junior suite did not have airconditioning, No access to Executive Lounge (as indicated in website), No i-Pod docking station, No tea/Coffee maker, the mini bar was empty! The view was horrendous - construction work all around. Room service was appalling - food served was despicable.

Good service, very good food, clean and comfortable rooms

Location is not ideal. You need to take a taxi to the city centre. It costs about £25 each way. There is a lot of building work around the hotel.

The room and the music the djs played on Saturday in the hotel bar and the excellent breakfast.

The water in the bad was not really hot.

New and modern. Good bathrooms

Staff was poor. The staff was not professional. They don´t got immediately how to help customer at the best way.

very good staff . clean and new . good fitness centre.

Location is not so good in spite of its a one station away from the main station but you have to walk about 10-15 min. to reach to the station.there is no places to go around the hotel site eccept the super market which is about 200 mtr. from the hotel.

Was treated very well, had to late in evening and got the last room in the hotel which was the exec suite.

Clean room, good food in restaurant at the morning and evening

Small room, too long distance to the center, lack of slippers and dressing gown

Sehr gute Bedienung,einfach toll

Sehr schlechte bis gar keine Bedienung an der Lobby Bar trotz 3 Mitarbeiter.

War mit fast allem zufrieden bis auf ein paar Kleinigkeiten.

Die Aussicht sofern in oberen Stockwerken. !

Reception nur mittelmässig in Bedienung!

Bauliche Ausführung wie ein besseres Parkhaus Nieveaulose Getränkeauswahl, traurige Essenspräsentation Schlecht ausgebildetes, schlampig angezogenes, teils inkompetentes Personal Infrastruktur im Hotel mangelhaft, ZB Erreichung der Toiletten 3-Sterne-Niveau